Strategy and value creation

The distribution of value

Revenues

Crédit Agricole Group
Stated revenues

€36,492m


Revenues breakdown1

  • 54% — Retail Banking
  • 17% — Asset Gathering and Insurance
  • 20% — Large Customers
  • 9% — Specialised Financial Services

Crédit Agricole S.A.
Stated revenues

€25,180m

Revenues breakdown2

  • 30% — Retail Banking
  • 26% — Asset Gathering and Insurance
  • 30% — Large Customers
  • 14% — Specialised Financial Services

1 Stated revenues breakdown excl. Corporate center (i.e. €39,220m)
2 Stated revenues breakdown excl. Corporate center (i.e. €25,863m)

Redistribution of financial flows

€28,234m Total Crédit Agricole Group redistribution
€18,832m Total Crédit Agricole S.A. redistribution
Employees

Crédit Agricole Group 32% or €1, 677m / Crédit Agricole S.A. 28% or €7,101m

Gross salaries, incentive plans, profit sharing and amounts allocated to employee pensions

Impact on society
For Crédit Agricole S.A.,
75,125 employees incl. 3,929 traineess
and 3,408 interns (average monthly FTE)

Suppliers

Crédit Agricole Group 10% or €3,496m<sup>3</sup> / Crédit Agricole S.A. 12% or €3,063m

External service providers
External operating expenses
The purchasing volume for the Group from VSBs/SMEs in 2023 was €2.8bn.

Sponsorship and giving
€65.1m in tax-deductible expenses for Crédit Agricole Group4

Impact on society
3,209 Crédit Agricole S.A. suppliers have an EcoVadis5 rating as in 2024. The purchasing volume from the sheltered and disability-friendly sector represents €17m for the entire Group in France.
Corporate philanthropy activities are directed both to the fight against poverty and exclusion and to cultural initiatives and environmental protection.

3 The reported amount is calculated in accordance with the IFRS 17 standards, with certain expenses deducted from GNP. Excluding reversals, external purchases amounted to €7.1 billion for the Crédit Agricole Group and €4.6 billion for Crédit Agricole S.A.
4 FY 2023 for tax consolidated entities
5 EcoVadis is an independent third party specialised in assessing suppliers’ CSR performance

Taxes

Crédit Agricole Group 21% or €7,761m / Crédit Agricole S.A. 20% or 5,027m

Corporate income tax, other taxes and duties, employer contributions and payroll taxes (excluding residual VAT, which is the cost for the Group of non-recoverable VAT)

Impact on society
Crédit Agricole is a major tax contributor in France with an income tax liability of €2,748m in 2023.

Cost of risk

Crédit Agricole Group 8% or €2,941m / Crédit Agricole S.A. 7% or 1,777m

Allocations to and reversals of provisions for all risks during the financial year, as well as the corresponding losses not covered by provisions

Impact on society
The cost of the credit risk reflects the bank’s ability to deliver responsible lending solutions adapted to each type of customer: €815bn in loans outstanding (Retail Banking in France).

Minority interests

Crédit Agricole group 2% or €813m / Crédit Agricole S.A. 4% or €995m

Share of the net income of majority-controlled, but not wholly owned, subsidiaries attributable to the minority shareholders of these subsidiaries

Other flows

Crédit Agricole group 4% or €1,548m / Crédit Agricole S.A. 3% or €870m

Depreciation charges, share of net gains and losses on other assets, result of equity accounting

Net income

6 Estimated amount as of 31 December 2023, subject to approval by shareholders at the Annual General Meetings of the Local Banks, Regional Banks and Crédit Agricole S.A.

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