Our unique customer-focused universal banking model is based on the close association between its retail banking and its specialised business lines. Together, our 154,000 employees offer all our customers, via all channels and across all regions, a complete range of products and services suited to their needs.
“The values of universality and usefulness that define Crédit Agricole have allowed us to create a uniquely solid, attractive and profitable Universal Banking model geared towards customers, local communities and society as a whole.”
“The values of universality and usefulness that define Crédit Agricole have allowed us to create a uniquely solid, attractive and profitable Universal Banking model geared towards customers, local communities and society as a whole.
Each and every day, this customer-focused Universal Bank works to build trust-based relationships with all its customers, from the most disadvantaged to the wealthiest, from craftspeople and traders to very large international corporates.
It is there for its customers, ready to meet their every need through a broad range of banking, wealth management and insurance solutions. Its fees make it accessible to everyone and it guarantees an excellent quality of service and advice. It supports its customers throughout their lives, through the good times and the bad. It has a presence across the country, from the most isolated parts to the most densely populated, and it is accessible via all channels – through its agencies in every region and online.
In the face of the major societal, technological and economic developments of the 21st century, our model has proved its worth time and again. It has equipped us to continue to finance the French economy, support transitions and be of use to the French people in a growing number of ways. This is why Crédit Agricole is the leading private investor in renewable energy in France and why it supports the development of medical teleconsultation solutions.”
Crédit Agricole serves:
Through the retail banks:
And its specialised business lines: