Strategy

Long-term perspective: societal transitions and new business lines

Supporting the changing needs of our customers and major societal transformations is part of our identity. Crédit Agricole has even launched two new business lines in response to the fundamental issues raised by the energy transition, access to healthcare and ageing well.

Two new business lines to meet societal challenges

Elsa, a Crédit Agricole Transitions & Énergies employee, introduces us to the Group’s two new business lines, Crédit Agricole Transitions & Énergies (Transitions & Energies) and Crédit Agricole Santé & Territoires (Health & Territories).

  • In late 2023, this new business line – which reinforces and coordinates the Group’s existing transition ecosystem – unveiled its roadmap.

    By 2030, the ambition of Crédit Agricole Transitions & Énergies (Transitions & Energies) is to mobilise €19 billion in financing provided by Crédit Agricole Group entities in France.

    Crédit Agricole Transitions & Énergies (Transitions & Energies) will produce and supply electricity from renewable sources locally, for the benefit of developers, local authorities and consumers, with the following targets:

    • 2 GW in installed generation capacity from assets held by the Group by 2028;
    • 500 GWh of low-carbon electricity supply by 2026, equivalent to the annual consumption of 196,000 inhabitants.

  • This business line aims to meet the primary healthcare needs throughout France and at all times, and to anticipate and support society in adapting to ageing with accommodation services and other solutions.

    Promote access to healthcare with systems to combat medical deserts and to support healthcare professionals in new practices combining group practice, telemedicine and connected equipment:

    • In-person: set-up of health centres and clinics in the regions;
    • In phygital mode: with Omedys, a teleconsultation solution provided by paramedics;
    • At home, with Medicalib, a solution that connects patients and paramedics for the provision of care directly at home, which also offers services to healthcare professionals.

    Ageing-well support, with systems to guide senior citizens and their carers towards suitable solutions, and by the roll-out of these solutions in different regions to meet the needs of a growing senior population:

    • Creation of a platform for listening, advice and assessment for seniors and their caregivers, capitalising on internal and external services;
    • Participation in the roll-out of non-medical collective housing models that better meet the expectations of senior citizens (assisted-living residences, inclusive housing), in partnership with specialised stakeholders.

    See also “A natural amplification of our expansion“, new business lines section