This year, Crédit Agricole S.A. is publishing its ninth integrated report, the fourth to be in digital format only.
This integrated report on activity is based on the integrated reporting Framework and best practices in this regard. It aims to present to stakeholders how Crédit Agricole works every day in the interest of its customers and society, including by describing its strategy, financial and non-financial performance and governance.
This integrated report is the result of collective discussions and information gathering, with contributions from:
- the departments of Crédit Agricole S.A., including: Agri-Agro; Compliance; Corporate Secretary; Financial Communication; Group Communication; Human Resources; International Banking Development; Risk; Strategy; Sustainability and Impact; Transformation, Distribution and Digital Development;
- the business line subsidiaries of Crédit Agricole S.A., including: Amundi; CA Assurances; CA Italia; CA Leasing & Factoring; CA Personal Finance & Mobility; CACEIS; Crédit Agricole CIB; Indosuez Wealth Management; and LCL;
- and the Fédération nationale du Crédit Agricole.
A Steering Committee made up of the main contributing departments defined guidelines for this Integrated Report and has monitored its production. The “Relations with individual shareholders” division of the Financial Communication department is responsible for publishing the document. It is extremely grateful to all the teams that helped to create this new edition.