Strategy

Societal commitment

In 2019, the Group formalised its Societal Project, which it strengthened at the end of 2021 with the launch of its programme consisting of three topics and 10 commitments. This roadmap for a just transition is driven by the desire to support all our customers in the move to a sustainable economy, and to position itself as a facilitator and accelerator of all societal transitions.

To implement this strategy, Crédit Agricole relies on the uniqueness of its Universal Customer-focused Banking model, its community of elected representatives and mutual shareholders and the collective power of its business lines and entities. In a world where local action has become a driving force for the economy and social cohesion, the Group’s roots within the regions are a major advantage in supporting their accelerated transformation through innovative, solidarity-based economic and social solutions.

"Three years after its launch, the Societal Project incorporates the core of the Group’s development strategy. By working to measure the impact of all activities, it accounts for its usefulness to society. It is also intended to inform the Group about the social and environmental challenges and the opportunities that arise."

The Societal Project: a programme organised around three themes and 10 commitments.

Act for the climate and the transition to a low carbon economy

1. Contribute to carbon neutrality by 2050 through our operational footprint and our investment and financing portfolios.

2. Advise and support 100% of our customers in their energy transition.

3. Integrate non-financial performance criteria into the analysis of 100% of our financing to undertakings and farmers.

Strengthen cohesion and social inclusion

4. Offer a range of products and services that do not exclude any customer, in order to foster social and digital inclusion and adapt to economic and societal changes.

5. Help to revitalise the most vulnerable regions and reduce social inequalities.

6. Promote the integration of young people through employment and training.

7. Increase gender parity and diversity across all Crédit Agricole entities and within its governance.

Accomplish agricultural and agri-food transitions

8. Support the evolution of techniques towards a competitive and sustainable agri-food system.

9. Enable French agriculture to contribute actively to the fight against climate change.

10. Contribute to strengthening food sovereignty.

“On the Road to Transitions”: explore, understand, inspire

“On the Road to Transitions” is a unique year-long adventure listening to entrepreneurs, launched by Crédit Agricole in 2024. It aims to explore, throughout the regions, the initiatives that fashion a more sustainable and resilient economy that is locally anchored. In the face of climate, energy and industrial challenges, many businesses, start-ups, communities and citizens are reinventing their practices to build a more sustainable future. The project highlights these change players, while showing that transitions are not a constraint, but rather an opportunity to reinvent business and social models.

Road to Transitions, road to solutions

Through thirty steps, each one organised in partnership with a Regional Bank, Crédit Agricole is mobilising a network of local players in order to explore concrete solutions adapted to the specific characteristics of each region: entrepreneurs, elected officials, experts and members of society.

In an increasingly interconnected and complex world, decentralisation is becoming a powerful lever. Local communities, companies and citizens, in collaboration with their ecosystems, are better positioned to adapt global solutions to local realities. They can anticipate the transitions, imagine new production and consumption models, seize the opportunities to create value that is linked to the environmental transition, the circular economy or the digital economy.

It is at the local level, where interactions are more direct and impacts are more visible, that the true transformation plays out (direct distribution, the region transcends divisions etc.). The regions are thus establishing frameworks for adapting to crises, while also being the centres of new business models that reconcile innovation and respect for the planet’s limitations.

> Visit our website to find all the steps and stories collected “On the Road to Transitions” (in French).