Working in a changing world
The rapid changes in the world in which we live require us to develop a long-term vision to meet the challenges of societal transformation.
Confronting an uncertain context
The combination of the two major shocks of the Covid-19 pandemic and the war in Ukraine has profoundly altered the global economic and geopolitical landscape.
Responding to the acceleration of new customer expectations
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+10 million
users of the Group’s banking applications.
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108 million
monthly connections: first banking website in France.
Anticipating long-term societal and environmental changes
The Stakeholders
We establish permanent dialogue at all levels with our stakeholders. We are attentive to their expectations and provide them with creative solutions for the short, medium and long terms.
Crédit Agricole Group’s societal project
In the face of great societal and environmental challenges, Crédit Agricole is committed to supporting the societal and environmental transitions of all its customers, at the heart of their daily lives and at the heart of the real economy of the regions.
To do so, the Group is deploying an ESG strategy to work towards a just climate transition. The achievement of climate targets cannot be separated from the continuous renewal of the commitment to social cohesion, ensuring protection for the most vulnerable economic actors, such as people on low incomes and small corporates made vulnerable by over-demanding clients.
In order to shape this vision, Crédit Agricole S.A. has defined its ambitions via the Societal Project, a global framework for CSR actions, based on the following three targets :
